Written off (note)
Every invoice you've decided to stop pursuing, each with its amount, reason note, and last follow-up date.
Receivables · Write-offs
Sometimes a client goes silent, a company folds, or the amount isn't worth chasing further, and you decide an invoice is uncollectible. Leaving it in your open list keeps inflating what you think you're owed; deleting it loses the paper trail. A plain write-off log records each decision — the invoice, the amount, when you last followed up, and why you stopped — so your active receivables stay honest and your accountant has something to review. Cash Workspace gives you one place to note that decision and move the record out of your open list.
The problem
An invoice you've privately given up on but never logged still counts toward your outstanding total and keeps reappearing in every review. The decision lives only in your head.
The workflow
Treat a write-off as a recorded decision, not a deletion, so the trail stays intact.
Check the invoice's follow-up notes — confirm the reminders and contacts you've already tried before deciding to stop.
On the invoice record, add a short reason: client unresponsive after four contacts, business closed, amount below the cost of chasing.
Capture the invoice number, original amount, issue date, and the date of your last follow-up so the timeline is clear.
File the record in a 'Written off (note)' folder so it leaves your active receivables but stays available.
Tag it so your accountant can review the write-off at quarter- or year-end and advise on treatment.
Record structure
A short, consistent set of fields turns a vague 'I gave up' into a reviewable record.
Example setup
One way to structure it inside your workspace so written-off items stay separate but findable.
Every invoice you've decided to stop pursuing, each with its amount, reason note, and last follow-up date.
The final reminder email or closure notice attached to each written-off invoice.
A short list of this year's write-offs flagged for your accountant to look over.
Common mistakes
How it helps
Add a short, factual note to each invoice explaining why you stopped pursuing it, kept alongside its amount and dates.
Move written-off invoices into a dedicated folder so they leave your active list without disappearing.
Export the write-off list with reasons and dates so your accountant can review the decisions.
Related
Work through overdue invoices before deciding any are uncollectible.
Keep a record of every reminder so a write-off decision is well-founded.
Organize the paper trail before escalating or writing off.
See which invoices have aged past the point of likely payment.
Browse the full Cash Workspace workflow library.
FAQ
Cash Workspace is a free workspace for organizing invoices, expenses, receipts, clients, and documents. This page is organizing guidance only — not tax, accounting, legal, or bookkeeping guidance. Cash Workspace does not connect to your bank, does not scan or read your receipts for you, and does not move or collect payments. Whether an expense is deductible depends on your situation, so confirm it with a qualified accountant or tax professional.
Start a free workspace and log each uncollectible invoice with its amount, reason, and last follow-up date so your open list stays honest and your accountant has the full picture.