Cash Workspace
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Operational status

How Cash Workspace is operated.

This page describes the operational stance of Cash Workspace: how data is isolated, how changes are audited, and how installs are made safe to retry. It is not a synthetic-monitoring dashboard.

Scope

Cash Workspace does not publish a public uptime percentage. No synthetic monitor runs against the production environment from a third-party dashboard. If you suspect an outage, email info@helperg.com — operator HELPERG LLC will respond.

Data isolation

How workspaces stay separate

  • Tenant-isolated by default

    Cash Workspace is multi-tenant from day one. Every record carries a workspace ID and row-level security in Postgres enforces isolation at the database layer — not just in the app code.

  • Documents stored per workspace

    Document files live in workspace-scoped storage. A user's documents are not visible to other workspaces, even if the workspace IDs are guessable.

  • Membership scoped to a workspace

    Users see the workspaces they have been invited to. Removing a member revokes access immediately for new requests.

Change audit

How edits are tracked

  • Audit log built into the product

    Workspace mutations are recorded with before/after snapshots. You can see what changed, when, and which user is responsible — without an extra log service.

  • Atomic and idempotent writes

    Invoice, expense, and template-install operations are transactional. A retry never creates duplicate rows. Partial state is not surfaced to the user.

Privacy and consent

How non-essential code is gated

  • Cookie consent before non-essential scripts

    Non-essential scripts (analytics, marketing) do not load until the visitor explicitly chooses Accept all. Only essential keeps them blocked.

  • Privacy policy and terms

    The legal pages describe what data is collected and how it is used. They are the source of truth — this page summarizes operational posture, not legal obligations.

Reporting an incident

How to reach the operator

  • Email info@helperg.com

    If you suspect an outage, data issue, or security concern, email the operator. Cash Workspace is operated by HELPERG LLC and that mailbox is monitored.