This page describes the operational stance of Cash Workspace: how data is isolated, how changes are audited, and how installs are made safe to retry. It is not a synthetic-monitoring dashboard.
Scope
Cash Workspace does not publish a public uptime percentage. No synthetic monitor runs against the production environment from a third-party dashboard. If you suspect an outage, email info@helperg.com — operator HELPERG LLC will respond.
Data isolation
How workspaces stay separate
Workspace access checked on the server
Every record belongs to one workspace. The server checks each request against the person's membership in that workspace before it reads or writes anything.
Documents stored per workspace
Document files live in workspace-scoped storage. A user's documents are not visible to other workspaces, even if the workspace IDs are guessable.
Membership scoped to a workspace
Users see the workspaces they have been invited to. Removing a member revokes access immediately for new requests.
Change audit
How edits are tracked
Audit log built into the product
Workspace mutations are recorded with before/after snapshots. You can see what changed, when, and which user is responsible — without an extra log service.
Atomic and idempotent writes
Invoice, expense, and template-install operations are transactional. A retry never creates duplicate rows. Partial state is not surfaced to the user.
The legal pages describe what data is collected and how it is used. They are the source of truth — this page summarizes operational posture, not legal obligations.
Reporting an incident
How to reach the operator
Email info@helperg.com
If you suspect an outage, data issue, or security concern, email the operator. Cash Workspace is operated by HELPERG LLC and that mailbox is monitored.
